Open Positions

 

Senior Cloud Engineer

remote

You’re the person people call when things get complicated.

Cloud, security, networks, systems—you see how it all fits together. You don’t just keep environments running; you make them better, faster, and harder to break.

At NinjaGawd, we build modern infrastructure for companies that move fast and expect their tech to keep up. No bloated MSP playbooks. No unnecessary complexity. Just clean architecture, strong security, and systems that work.

  • The Role

    As a Senior Cloud Engineer, you’ll design, build, and lead advanced infrastructure solutions across cloud, security, networking, and modernization projects. You’ll own outcomes, guide strategy, and help clients move from “it works” to “this is solid.”

    You’ll be trusted to make decisions, lead projects, and mentor others—without micromanagement.

    What You’ll Do

    Architect & Build

    • Design and implement scalable, secure solutions across cloud, cybersecurity, networking, and infrastructure modernization.

    • Build environments that prioritize performance, resilience, and long-term maintainability.

    Cloud Leadership

    • Lead cloud architecture and optimization efforts using AWS, Azure, or Google Cloud.

    • Improve reliability, security posture, and cost efficiency across environments.

    Security by Default

    • Design and implement security controls to protect data, systems, and identities.

    • Identify risks, close gaps, and align solutions with industry best practices and compliance requirements.

    Migrations & Modernization

    • Lead cloud migration projects from assessment through execution.

    • Replace or upgrade on-premise infrastructure with minimal disruption and maximum clarity.

    Network & Infrastructure Optimization

    • Evaluate existing network architectures and implement improvements for performance, reliability, and security.

    • Ensure infrastructure supports business growth, not friction.

    Planning & Execution

    • Contribute to clear deployment plans and technical roadmaps.

    • Work cross-functionally to deliver solutions that are adopted, not abandoned.

    Technical Leadership

    • Mentor junior engineers and raise the technical bar across the team.

    • Serve as a trusted technical voice on complex projects.

    Client Collaboration

    • Work directly with clients to understand business goals and translate them into technical solutions.

    • Communicate clearly, confidently, and without jargon.

  • Who You Are

    • Proven experience designing and implementing cloud-based solutions.

    • Deep hands-on knowledge of AWS, Azure, or Google Cloud.

    • Strong background in cybersecurity principles, tools, and best practices.

    • Experience leading cloud migration and infrastructure modernization projects.

    • Solid understanding of networking, identity, and system integration.

    • Ability to work independently, make decisions, and deliver results.

    • Clear communication skills and a client-first mindset.

    Nice to Have (Not Required)

    • Cloud or security certifications (AWS, Azure, GCP, CISSP, etc.).

    • Experience with Infrastructure as Code (Terraform, CloudFormation).

    • Familiarity with containers and orchestration (Docker, Kubernetes).

    Why NinjaGawd

    We don’t sell fear.
    We don’t inflate problems.
    We build clean systems and give clients control over their tech.

    If you want ownership, trust, and work that actually matters—this is your arena.

    Cloud. Infra. Identity. Security. Handled.

 

Solution Specialist

remote

At NinjaGawd, we obsess over EUE—End User Experience (pronounced “ooh”).

When our clients reach out, they’re not bracing for pain. They know help is already on the way.

That’s because our Solution Specialists don’t just fix issues. They restore momentum.

You’re the person users trust. The calm voice. The sharp mind. The one who makes complex problems feel manageable—and sometimes invisible.

  • The Role

    As a Solution Specialist in our OPERATE cell, you’ll be the front line of NinjaGawd. You’ll provide Tier I/II support across applications, systems, and networks while delivering an experience that’s fast, clear, and human.

    You’ll troubleshoot, guide, educate, and resolve—without scripts, without hand-holding, and without unnecessary escalation.

    What You’ll Do

    End User Support

    • Deliver Tier I/II support for client applications, systems, and network issues.

    • Resolve problems efficiently while keeping the user confident and informed.

    Microsoft & Cloud Operations

    • Support and troubleshoot Active Directory, Windows Server, Office 365, Exchange, SQL, and related Microsoft services.

    • Work with Azure and AWS environments as part of day-to-day operations.

    Systems & Platforms

    • Support Windows and Linux endpoints, servers, and virtualization platforms.

    • Troubleshoot VMware, Hyper-V, Dell storage, Azure AD, Intune, Exchange Online, SharePoint Online, and Teams.

    Security-Minded Support

    • Follow and promote cybersecurity best practices in every interaction.

    • Recognize potential risks and escalate appropriately—before issues become incidents.

    Clear Communication

    • Translate technical issues into plain language users can understand.

    • Communicate confidently with clients, teammates, and engineers.

    Independent Problem Solving

    • Navigate complex technical issues with confidence and sound judgment.

    • Know when to solve, when to escalate, and when to educate.

  • Who You Are

    • You like helping people—but you don’t panic when things break.

    • You’re curious, composed, and capable of working independently.

    • You take pride in clean solutions and smooth experiences.

    • You care as much about how something is fixed as that it’s fixed.

    What You Bring

    • 3+ years of hands-on experience in a support or operations role.

    • Strong troubleshooting skills across Microsoft Windows and Linux platforms.

    • Experience supporting Microsoft Server technologies (AD, DNS, DHCP).

    • Familiarity with Azure, AWS, and virtualization platforms (VMware, Hyper-V).

    • Experience with Azure AD, Office 365, and modern endpoint management.

    • A proactive, security-aware mindset.

    • Clear communication skills and a calm, confident presence.

    Why NinjaGawd

    We don’t treat support like a cost center.
    We treat it like a craft.

    If you want to work somewhere that values trust, clarity, and execution—and where great support actually matters—you’ll feel at home here.

    Operate with confidence.
    Deliver with clarity.
    EUE? Handled.

 
 

benefits & perks

Flexible Work Hours:
Set your own schedule to fit your lifestyle.

Work Remotely:
Work from home or anywhere in the world.

Learning & Development:
Access to online courses and cert prep.

Wellness Benefits:
Enjoy comprehensive health insurance, mental health support and wellness.

Unlimited PTO:
Take advantage of ample vacation days, sick leave, and personal days.

Team Building & Community:
Meet for team connections and community involment.